SERIOUSLY APPAULING ATTITUDE

On 27/04/2015, my parents & I visited your branch in La Lucia Mall. We went to the cash desk which was not busy to pay our accounts where we were the only customers waiting to be attended to - there were 2 cashiers, 1 was busy with a customer & the other (Philile) was free. Philile just stared at us instead of greeting us & offering us help - I went up to her, greeted her & told her that I want to pay my account, she still did not greet me & gave me an appauling attitude - She took my ThankU card, swiped it, leaves the card on the desk on her side which I had to pick up & again stared at me - I asked what my instalment was at which point she told me, I then handed my debit card to her for payment & while processing the payment she was busy having a conversation in Zulu with her colleague, once the payment was processed, she was still having a conversation with her colleague, leaves my debit card & slip on the counter which I had to pick up from her side of the desk. My parents also received this attitude. SHE DOES NOT POSSESS ANY CUSTOMER SERVICE SKILLS NIETHER DOES SHE HAVE ANY RESPECT AND MANNERS WHEN DEALING WITH CUSTOMERS. NOT ONLY DID THIS ANGER ME BUT SPOILDED MY ENTIRE DAY!