DT
Dawie T
1 reviews | Active since Nov 2012
13 Jul 2015, 11:33
SENDING AND LOADING AIRTIME VIA MOBILE
SENDING AND LOADING AIRTIME VIA MOBILE ...<br> <br> I GOT A SMS FROM *** STATING THAT MY EDGARS MOBILE PIN IS ***** AND THAT MY AIRTIME LIMIT IS R400 A MONTH .I FIND THIS TOO BE INAPPROPRIATE REASON BEING I DID NOT APPLY FOR THIS .<br> WHEN I PHONE INTO THE NUMBER ***THE PHONE WAS ANSWERED AND THEN DROP IN MY EAR .ONLY THE SECOND TIME AROUND IT WAS ANSWERED BY A CALL CENTRE AGENT SHE SAID THIS WAS A ERROR MESSAGE.AND MY NUMBER IS NOT ON HER RECORDS . WHICH I DON'T BELIEVE !<br> <br> PLEASE INVESTIGATE AND DON'T ADD ME ON ANY PROMOTION WITHOUT ME GIVING CONSENT !
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Edgars's replyOfficial
14 Jul 2015, 16:52Hello Dawie82,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention.
Kindly be advised that we have looked into your account as per your request and can assure you that there is no airtime related financial services linked to your account.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***, you will then be advised accordingly.
Thank you for your patience and continued support.
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention.
Kindly be advised that we have looked into your account as per your request and can assure you that there is no airtime related financial services linked to your account.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***, you will then be advised accordingly.
Thank you for your patience and continued support.
Edgars's reply14 Jul 2015, 16:52
Official
Hello Dawie82,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention.
Kindly be advised that we have looked into your account as per your request and can assure you that there is no airtime related financial services linked to your account.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***, you will then be advised accordingly.
Thank you for your patience and continued support.
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention.
Kindly be advised that we have looked into your account as per your request and can assure you that there is no airtime related financial services linked to your account.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***, you will then be advised accordingly.
Thank you for your patience and continued support.