SM
Samuel M

1 reviews | Active since Sept 2018

21 Sept 2018, 19:32

SELLING FALLS ADVERTISING

They are selling falls advertising.

The written by the entrance hangers... "Buy 1 get 1 free on ALL SALE items"

For starters the word "SALE" means "reduced price" Now when you buy an item of R400 you must get another item free but that not the case when you get to the cashiers.

This is what they said to me... You only get free items on the "SALE" items not on the 30% off items"

Now my question is "what does the word SALE mean?

Do you Edcon idiots understand the words you use for your promotions or you assume that the customer is stupid?

Your advertisings are as stupid as the people who come up with them man **** you all.

0
Replies (2)
Edgars
Edgars's reply25 Sept 2018, 09:34
Official

Thank you for sharing your experience with us . Kindly note that the 30% promotion is a campaign on its own for specific most wanted brands only . The buy 1 get one free is a campaign running separately . Our terminals are programmed for one promotion per transaction.We apologies for the frustrations caused to you.

***/GO

Kind regards

The Edgar's Customer Experience Team

SM
Samuel M's update25 Sept 2018, 19:52
Reviewer Update
Here is where the problem is... At the door you wrote "BUY 1 GET 1 FREE ON ALL SALE ITEMS" My question to you is... WHAT DOES THE WORDS SALE AND ALL MEAN? Maybe I am the one not able to understand the language help me out sir/madam.