CG
Chantelle G
1 reviews | Active since Jul 2015
12 Jul 2015, 20:35
Security
I am completely discussed at Edgars Securities attitude at Northgate Shopping center!<br> On Saturday the 11th July I headed down to Edgars to buy my son some shoes. In the Shop I fitted the shoes on and he wanted to wear them. I headed to the till to pay for them... On the way out I was talking to my husband on my cell phone. The security guard comes rushing form behind me, pokes me on the back, asks me for the slip for the shoes and further more asks me to come to the camera!<br> I am appoled at it is not the first time that I have had similar problems at Edgar's' Northgate <br> I am an account holder and a loyal costumer and don't deserve this kind of harassment
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Edgars's replyOfficial
16 Jul 2015, 11:19Hello Cheeky 33,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised with us, have been forwarded to the Stores management to address.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised with us, have been forwarded to the Stores management to address.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply16 Jul 2015, 11:19
Official
Hello Cheeky 33,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised with us, have been forwarded to the Stores management to address.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns you have raised with us, have been forwarded to the Stores management to address.
Thank you for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,