lT
lebogang T
1 reviews | Active since Jul 2014
07 Dec 2015, 06:24
Screen damage no help.
Edgars Maponya Mall have not helped me in any way in a Cell Phone only Edgars stores have.<br> I bought a Verssed VP.2 cell phone and 2 weeks back the screen got damaged, because i have no insurance i am told they not going to help me on a device that one can not find parts for.<br> Nowhere to get phone fixed.
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Replies (1)
Edgars's replyOfficial
08 Dec 2015, 08:35Hello mctarsch,
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the regional manager to address. We can understand the frustration caused and for that we sincerely apologise. We assure you concrete feedback will be given to you regarding your handset.
Kindly find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the regional manager to address. We can understand the frustration caused and for that we sincerely apologise. We assure you concrete feedback will be given to you regarding your handset.
Kindly find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply08 Dec 2015, 08:35
Official
Hello mctarsch,
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the regional manager to address. We can understand the frustration caused and for that we sincerely apologise. We assure you concrete feedback will be given to you regarding your handset.
Kindly find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the regional manager to address. We can understand the frustration caused and for that we sincerely apologise. We assure you concrete feedback will be given to you regarding your handset.
Kindly find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,