****s at Edgars Centurion

<p>i am at Centurion Mall Edgars in Centurion a month ago, while I was shopping and minding my own business, I was approached by the guy call Mduduzi who works for the store, he said to me he wants to explain some benefits that i have on my account and that i might not be aware of. We then went to the counter and he explained somethings and mentioned that I have loyalty points that I do not use and if i do not use I will forfeit them. I did not really entertain that because I just wanted to go as he was not really making sense to me. He then printed a slip for me "supposedly" explaining the things that he was explaning verbally. I then read the slip and discovered that he made me join some insurence that I never agreed to and he never told me about, when i queried that he said it part of the benefit in my account. We then argued because I could see he is fooling me. We argued and i demanded that he cancels it, He then said he can't cancel it on the day, he can only cancel after 24 hours because he had to wait for it to reflect. I demanded that he fix that mess because I live in JHB and can not drive back to Centurion to fix this I just happened to be in the area that day. He then begged and gave me his word that he will cancel it the nxt day and made a note on his black book. so I left the store. Since that day I have been calling the store asking for him and assistance, no one is helping me, including the store manager until the was a deduction on my statement on this insurance. I have called more than 20 times speaking to different people they all take my number and promise to call me back and resolve this, no one did including the store manager. How is it possible for such a big store to be run by such *********** people including the managers, no respect for their customers but they get their salaries from us. such creepy store with creepy people full of ****.</p>