GM
Gratitude M
1 reviews | Active since May 2019
08 Jun 2020, 00:32
******** me for years
I'm so frustrated by their account, I pay R1000 every month but the balance doesn't move, the in store assistant told me I have over R400 of financial services that I know nothing about, I never subscribed to any, I went there last week and they said they will call me back and nothing till today, years of deducting money for insurances and travel I know nothing about, I WANT ALL my money back, i can't be ****med like this.. I asked for proof where I signed up for such they couldn't give me
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Replies (2)
Edgars's replyOfficial
08 Jun 2020, 11:51Dear Gratitude,
Thank you for bringing the above mentioned concerns to our attention.
Please be advised that the products in question have been called already on the 5th and 26th of May 2020.
The query is now referred to our regional credit office team to investigate if a refund is necessary. ( The team will request for enrollment documents to determine if the were signed or not).
Should your signature reflect on the dockets a refund will be declined..
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Thank you for bringing the above mentioned concerns to our attention.
Please be advised that the products in question have been called already on the 5th and 26th of May 2020.
The query is now referred to our regional credit office team to investigate if a refund is necessary. ( The team will request for enrollment documents to determine if the were signed or not).
Should your signature reflect on the dockets a refund will be declined..
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
Edgars's reply08 Jun 2020, 11:51
Official
Dear Gratitude,
Thank you for bringing the above mentioned concerns to our attention.
Please be advised that the products in question have been called already on the 5th and 26th of May 2020.
The query is now referred to our regional credit office team to investigate if a refund is necessary. ( The team will request for enrollment documents to determine if the were signed or not).
Should your signature reflect on the dockets a refund will be declined..
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Thank you for bringing the above mentioned concerns to our attention.
Please be advised that the products in question have been called already on the 5th and 26th of May 2020.
The query is now referred to our regional credit office team to investigate if a refund is necessary. ( The team will request for enrollment documents to determine if the were signed or not).
Should your signature reflect on the dockets a refund will be declined..
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
GM
Gratitude M's updateReviewer Update
09 Jun 2020, 00:16I will be waiting to hear from them this week, it's been long
GM
Gratitude M's update09 Jun 2020, 00:16
Reviewer Update
I will be waiting to hear from them this week, it's been long