SS
Sandisiwe S
1 reviews | Active since Jan 2014
17 Jul 2019, 18:11
****MED BY EDGARS
I Bought 2 cell phones on the 28 june 2019-Samsung J4 Core & A2 core for my kids with free data for 12 months,till to date no Data all the time i am told this matter has been Escalated,no one is helping me,i have to go to Mall of Africa to follow up,EDGARS AND VODACOM ARE BIG ********,I WILL TELL EVERY ONE I KNOW WHO USES VODACOM TO PORT,EVEN MY CHURCH MEMBERS.
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Edgars's replyOfficial
18 Jul 2019, 08:15Dear Sandisiwe
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you.
We will escalate your query to senior management and you will be contacted in order to resolve this issue .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you.
We will escalate your query to senior management and you will be contacted in order to resolve this issue .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply18 Jul 2019, 08:15
Official
Dear Sandisiwe
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you.
We will escalate your query to senior management and you will be contacted in order to resolve this issue .
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and inconvenience caused to you.
We will escalate your query to senior management and you will be contacted in order to resolve this issue .
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,