****med

If I could I would give it a score of zero.

I opened an account at Edgars in May, I signed up for the club classic option before being handed my card. A till slip agreement came out which I was requested to sign before receiving my card. On the slip there were amounts which I did not understand and I told the consultant that I will not sign a document that i do not fully understand, he then told me he won't be able to activate the card nor give me the card with out me signing and giving him the receipt, so the card will have to remain in the store until I sign the receipt.I left the store believing that the card was not yet activated.

A week later I returned to the store with the receipt to collect my card, I was told that the man who assisted me with the card was on leave but they will contact him to find out where he had put the card. Soon after they told me that they could not locate the card and I will have to return to the store when he is in so he can give me the card. I went back numerous times and never received my card.

Long story short, they lost my card and now I am expected to pay for a replacement card and also pay for club services that never received or couldn't access without the card.

Also the consultant that I spoke to was rude and not willing to listen to my story.