1 reviews | Active since Mar 2013
Very disappointed and frustrated with Edgars.
I normally pay my monthly installment at the stores each and every month. I do not have any debit order arrangements with them as i prefer to pay at the stores using my debit card.
Edgars started to debit my account as from last month on the 29th September 2017 and on the10th October 2017 amounts of R720.00 and it is so frustrating because i don't have any debit arrangements with them
I called their account department hoping to get assistance but the lady told me that the reason why the money was debited is for June 2017 and i then ask why because i did pay at the store and where did they get my account numbers and decided to just debit my account for no reason.
I have checked all my bank statements as from the beginning of the year and there is no monies which was reversed back to my cheque account as i was paying using debit card.
It is also suprising why on edgars monthly statement there is no amounts that shows that is overdue other than the amount due for that month.
I have been paying this account without skiping any month and now they are busy with their **** of debiting my account and i also get random edgars spam calls.
I have contacted edgars and ask them to pay back what they have debited my accounts with total amounts of R1440.00
Now Edgars is refusing to pay my money back.
I will be taking this matter to court as i also have proof that i don't owe them a cent and will pull all bank statements and their monthly statements.
This is very embarrassing and i don't think i will continue having an account with Edgars because of their ********** ****s.
Kindly be advised that the query regarding the debit order, has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the query regarding the debit order, has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the query regarding the debit order, has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that the query regarding the debit order, has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
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