TS
Tracey S
1 reviews | Active since Dec 2015
08 Jun 2020, 22:30
SA's worst ******
I placed orders online on the 2nd and on the 3rd of May and have not been delivered. Edgars **** to me in 3 different occasions about the order being delivered to me. They no longer responding to my messages on messenger. I wrote on their wall on Facebook they responded to all messages and skipped mine as if I'm not a customer like everyone else. I fear that this company will close down with all our money. Their social media page is a disaster. The one thing I regret is trusting Edcon with my money.
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Edgars's replyOfficial
11 Jun 2020, 10:48Dear Tracy,
Thank you for taking our call.
As discussed telephonically a request for cancellation and refund is submitted to our fulfillment team for processing within the next 48 business hours.
NB: Our credit card refund duration is 2-5 business days.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team.
Thank you for taking our call.
As discussed telephonically a request for cancellation and refund is submitted to our fulfillment team for processing within the next 48 business hours.
NB: Our credit card refund duration is 2-5 business days.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team.
Best regards,
Edgars's reply11 Jun 2020, 10:48
Official
Dear Tracy,
Thank you for taking our call.
As discussed telephonically a request for cancellation and refund is submitted to our fulfillment team for processing within the next 48 business hours.
NB: Our credit card refund duration is 2-5 business days.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team.
Thank you for taking our call.
As discussed telephonically a request for cancellation and refund is submitted to our fulfillment team for processing within the next 48 business hours.
NB: Our credit card refund duration is 2-5 business days.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team.
Best regards,