LT
Lusanda T
1 reviews | Active since Jun 2015
22 Jun 2015, 22:30
Samsung
I bought Samsung Galaxy Trend Plus and in less than a year the battery has swollen my screen has a spot a result of this. The battery gets low very quickly and it is not reliable any more.
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Replies (1)
Edgars's replyOfficial
24 Jun 2015, 12:13Hello Lustar,
Our attempt to contact you at 11:44 AM was unsuccessful.
Kindly note the warranty for a cell phone is a year and if it hasn't lapses, kindly take the cell phone to the store and the handset will be booked for repairs. Kindly take the box and the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Our attempt to contact you at 11:44 AM was unsuccessful.
Kindly note the warranty for a cell phone is a year and if it hasn't lapses, kindly take the cell phone to the store and the handset will be booked for repairs. Kindly take the box and the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Best regards,
Edgars's reply24 Jun 2015, 12:13
Official
Hello Lustar,
Our attempt to contact you at 11:44 AM was unsuccessful.
Kindly note the warranty for a cell phone is a year and if it hasn't lapses, kindly take the cell phone to the store and the handset will be booked for repairs. Kindly take the box and the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Our attempt to contact you at 11:44 AM was unsuccessful.
Kindly note the warranty for a cell phone is a year and if it hasn't lapses, kindly take the cell phone to the store and the handset will be booked for repairs. Kindly take the box and the proof of purchase. We apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Best regards,