1 reviews | Active since Feb 2017

19 Feb 2017, 13:42

Sales consultants or just lazy employees

<p>While we were visiting Edgar's Eastgate today, my wife was trying on some pricy Salsa jeans, but required a different size. She asked one of the sales consultants standing around the fitting rooms if they could please get her a different size, the reply was there is no size and she had to change and go get it herself!</p> <p> </p> <p>What are these people paid for? </p>

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Replies (1)
Edgars
Edgars's reply19 Feb 2017, 16:39
Official

Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.

Please note we have escalated your query to our in store management team and feedback will be provide shortly.

Reference number: ***/GO.

Kind regards,

Customer Experience Team
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