MJ
Michelle J
1 reviews | Active since Sept 2015
08 Sept 2015, 10:54
Sale a joke
I bought a pair of jeggings from Edgars Woodlands Mall in Pretoria on 29-08-2015 and paid R299.95 for it on sale. At home I looked at the price tags and saw that het original price was R 199.95.... Another sticker was put over it stating R 249.95... Now they are being sold for R 299.95 as a sale item.<br> <br> I logged my complaint on their website and received a case number ***/GO and still no feedback received on my emails. I followed up twice now and still no response.
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Replies (1)
Edgars's replyOfficial
10 Sept 2015, 15:21Hello MDeJager1306,
Thank you for notifying us of the lapse in service. Please note we have liaised with the store admin manager and it was confirmed that you were assisted and the query was resolved. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Thank you for notifying us of the lapse in service. Please note we have liaised with the store admin manager and it was confirmed that you were assisted and the query was resolved. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply10 Sept 2015, 15:21
Official
Hello MDeJager1306,
Thank you for notifying us of the lapse in service. Please note we have liaised with the store admin manager and it was confirmed that you were assisted and the query was resolved. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Thank you for notifying us of the lapse in service. Please note we have liaised with the store admin manager and it was confirmed that you were assisted and the query was resolved. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please be more than welcome to contact us on the below number
Kind regards.
Edcon customer experience
***
Best regards,