1 reviews | Active since May 2015
Rude Sales person
I had a call from the Edgars telesales centre for the 3rd time in 2 weeks thanking me for being a loyal Edgars customer and keeping my account in good shape. Then comes the sales part where they want you to subscribe to some VIP club. This is the point where I kindly asked the man on the other side, to never contact me again as I already refused this offer twice and wasn't planning on subscribing to his offer. Before I could even finish my sentence the phone call was dropped. How rude to invade my privacy during working hours to try and sell me something I don't need or want, and then being rude by putting the phone down in my ear. I would stop doing any business with this group if they are represented by rude people like that.
Thank you for sharing your experience with us.
Please note that we have addressed this matter with the management to prevent this from happening again.
We apologise for the attitude of the staff.
Kind regards,
Customer Experience Team
***
Thank you for sharing your experience with us.
Please note that we have addressed this matter with the management to prevent this from happening again.
We apologise for the attitude of the staff.
Kind regards,
Customer Experience Team
***
