Rude, *********** staff.

I have been trying to get this issue sorted out for the past 2 months. I paid my settlement amount and closed my account over 6months ago. I am not being harrassed by the collections department demanding that I pay my outstanding amount. Please can someone explain how this is possible if the account has been closed? Or are all Edgars staff so *********** that they can even close an account at the request of customers? The collections department is extremely rude and unhelpful the woman I spoke to today was exceptionally rude. The customer care department on three seperate occasions has promised to call me back to sort the issue out, three weeks and no return call. The email option for complaints sends you and automated response and that is the end of it. It is no wonder that Edgars went from such a successful business to the shambles and pathetic excuse of a business it is today. Your service is disgusting, your staff are either rude or ***********. I hope.you.never get a new client and I hope.anyone reading this will close their account or stay very far away from your business. Sort this out.