TB
Thabang B

1 reviews | Active since Nov 2014

15 Dec 2015, 11:36

Rude Consultants

I got a call from this number *** one of Edgars' consultants telling me about this VIP membership club and after I told her that I am not interested she hung up the phone on me. Please stop calling me and remove my number from your database as I am not interested in any future promotions you might have and I don't want to deal with your rude consultants anymore.

0
Replies (1)
Edgars
Edgars's reply19 Dec 2015, 11:44
Official
Hello Mathingo,

Thank you for raising your apprehensions with us. Kindly note we have send a request for an Opt out to the marketing department. Please be advise a note has also been made on your account that you do not want financial services. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to call on the number below.

Kind regards,
Customer Experience Team.
Call Centre: ***

Best regards,