1 reviews | Active since Jun 2016
Rude consultant and terrible customer service
<p>4 months I cancelled one of my cell phone insurances after claiming and recieving another cell phone as replacement, paid acess fees. My cell phone hasn't been cancelled to this day after taken back and forth with the same issue for months. Today I finially decide to call edargs finicals on this number ********** 748 where I spoke to a very rude consultant on top of not getting any help, she hanged up the phone on me. That is edargs customer service. I am not sure on how I will get help from now onwards, I have even decided to close all my edgars accounts and any edgars related accounts. Worst service I have ever recieved.</p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.
Your reference number is ********** 077/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.
Your reference number is ********** 077/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
