Rude call centre staff member

I received a call from a call centre agent offering me the opportunity to increase my current family plan funeral cover for a small increase in premiums. I was seriously considering taking up the offer until the call centre agent advised me that there was a 6 month waiting period for the difference in cover to be effective. I questioned the waiting period and indicated to the agent that the waiting period is what would make me consider not taking up the offer as I saw no reason for it. Before we can discuss this any further, the call centre very quickly said goodbye and terminated the call. That kind of behaviour should not be tolerated. I did not take down the name of the agent. I have a lot going on at the moment so did not take down the agents name or date and time of call, and hope that you can track the call made to me on your system. The call may have been made to me on Monday or Tuesday this week. My card number is 6 ********** 5 ********** and my acc number is ********** ********** 45167. The mobile number that I was called on is ********** . Hope this information assists you in tracking the agend that called me.