RB
Ronel B
1 reviews | Active since Nov 2010
08 Apr 2016, 12:41
Rude Call Agents
Please can you remove me from ALL your marketing lists. <br> <br> I do not whish to receive anymore phone calls or sms'es form RUDE call agents that would like to sell me any Financial Product re:- Funeral Cover or Policies.<br> <br> I closed this account last year and stated that my personal details should be removed from the system and that I do not give my permission, that my personal information may be handed to any third party for telemarketing purposes. It however was not done and up until today I still receive calls. <br> <br> Thanking you
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Edgars's replyOfficial
11 Apr 2016, 09:52Hello BionicAngel,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply11 Apr 2016, 09:52
Official
Hello BionicAngel,
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the telephonic service your have received, we have addressed this matter with our third party telesales company to insure this will not happen again.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,