1 reviews | Active since Dec 2016

01 Dec 2016, 14:13

Rookie service by Edgars Matlosana mall

<p>On the 01 December 2016 I visited the store for a minor enquiry only to get there and find a long queue with one cashier with more that 5 other till points closed. Instead of the one lady calling others to help she left the station to be replaced by another. so much for sufficient staff on your TV adds. Bait and switch I tell you</p>

0
Replies (1)
Edgars
Edgars's reply14 Dec 2016, 12:04
Official

Thank you for bringing this matter to our attention. We must apologise for the frustration and inconvenience caused in this incident. Please be advised we are liaising with the store manager and corrective actions will be taken in order to improve our service going forward.

***/GO

Kind regards

Edgars Customer Experience Team