******* on day light
<p>My story goes like this Ive got an account at Edgars store for +-10 years.In the middle of April this year I received a call from them says Im the one of selected customers I must join the cover of dentist I said to this guy no thanks Im not interested and he called again asking if am I still staying in the address they have and still receiving my statement monthly I said yes.On the 26.04.16 I receives smses says thanks for joining their dentist,cashback and legal aid.I was shocked because I knew If this thing is going to give a problem at the end of day.On the 30 I went to Edgars store Kenilworth to cancel those things and they say they are going to reverse my money.When I pay my account for May I saw they pulled money for those things again though I cancelled them,I went To Parow store they say they are going to make inquiry investigation If what is going on.But they will reverse the money is going to show on my account after 48hours.Last week I phoned edgars to find out if they rervese the money they say no its not approved yet they are going to sen d an email to someone is going to approved is going to show again after 48 hours,it was last week by then.But when I find out they didnt.Now I want to sue this shop because the only thing I want to do now is to pay they balance for the clothes and close the account because it seems like they are full of my money.Now how I am going to this whereas Im still paying for the things I never joined?Their treatment its so bad towards me.sorry for long essay Im so angry.</p>
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Kind regards,
Edcon customer experience team,
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Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ********** 538/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number is ********** 538/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
