MM
Moloko M
1 reviews | Active since Nov 2015
03 Nov 2015, 11:37
Roaming around chatting wth staff not Helping cust
I walked to the shop @ the enquieries, Nomathemba was on the phone, i waited &
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Replies (1)
Edgars's replyOfficial
05 Nov 2015, 14:17Hello keo1103@,
Our attempts to contact you today at 14:12 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 14:12 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply05 Nov 2015, 14:17
Official
Hello keo1103@,
Our attempts to contact you today at 14:12 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 14:12 PM have been unsuccessful. I assure you we have addressed this matter with the store manager regarding the lack of staff members and no assistance in store.
I assure you feedback will be provided shortly as this is certainly not the type of service we wish to render in store. It is feedback from customers like you that will insure we maintain the high level of service that is expected of us.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***