TK
Thulile K
1 reviews | Active since Jul 2018
28 Aug 2018, 21:57
RMCS
Hi, this is regarding my previous query, Reference: ********** 1137/GO regarding MRCS. I did not receive any feedback, so I went to the Edgars store and I was told that I took RMCS mobile content in April 2016, and that is not true. I have never requested for such. When I asked where one signs-up for it, they told me at it happens at the store. Therefore, I would like to request that I am provided with a signed contract/subscription form that they claim I have signed for this so that I can take further steps, to have this matter resolved as soon and possible and have my credit record rectified.
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Edgars's replyOfficial
29 Aug 2018, 11:06Thank you once again for making contact with us. The below feedback was provided to you by RMCS
***.
(As per our records the customer took up the Mobile content product on 2016-04-16 11:08:00.000, on cell number ***.The refund has been declined.)
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply29 Aug 2018, 11:06
Official
Thank you once again for making contact with us. The below feedback was provided to you by RMCS
***.
(As per our records the customer took up the Mobile content product on 2016-04-16 11:08:00.000, on cell number ***.The refund has been declined.)
Kind regards
The Edgar's Customer Experience Team
Best regards,