Ripped of by Edgars

I purchased an expensive top from Edgars only to realise on the day whilst fitting it at home that it was stained at the back and was dirty. I paid a premium price for the top and expected Edgars to replace the top with a new top or refund me. The Manager accused me of damaging the top and refused to acknowledge that I am a premium customer to Edgars, have been for over 15 years. The Manager refused to hear me and was adamant that within a day I damaged the top that still had the price tags on. The top was too soiled to wear even if i wanted to. I am disappointed at the derogatory manner in which the Manager at Edgars dared to treat me. He would rather lose a longstanding customer than correct the inefficiencies. I will not wear this top as I believe it was worn by someone else and stained. This is money wasted on my part. This is pathetic Service from such a well-established and highly recognised entity.