******* by a teller!!

Edgar’s Vaal mall is a *******. Me and my mom have a joined account since I’m still a student so I went to Edgar’s vaal on the 23rd of February 2018 to make a few purchase after that I even paid part of the account. Surprisingly today the 3rd of March my mom went to pay the account only to find out it went up again and No one purchased anything since. She asked to what could be the matter just to find out that a policy was joined at Vaal mall on the 23rd of February of which I never joined anything. Edgar’s is just ripping us off, and why would a cashier join a policy for u without my knowledge?? That is pure *****!! Total *******