1 reviews | Active since May 2016
Richards Bay Red Sqaure Shocking
<p>I went in Saturday. I requested to be matched to a Clinque Foundation since the current brand I was wearing was not looking good. The lady who came to help me cake from the back of the shop summoned by the cashier. I told the lady I had a very yellow tone and wanted to be matched with Clinque since I read online they have a good range for my tone. The lady asked me which Clinique, Even Better or Anti-Blemishes. I responded I didn't know and seek her help. She then asked me which color!! I once again said I will defer to her opinion. What happen next was shocking. She screamed accords the shop to th cashier asking her which one one suit me Even better or Anti Blemish. Then she asked her once again across the shop whether honey or caramel. Then with her unhygienic hands, took a bit of foundation and aimed for my face while I stood in the shop with my trolley half inside and half out, and bags in my hand. No, she didn't even bother to offer me a seat or a mirror as she attempted to violate my face which ALREADY had foundation on. Is that acceptable ? Dirty hands. Screaming for help across the store embarrassing me on what was required for me. Not offering me a chair? Make up matching on make up? I dodged her hands as she approached my face and left shocked. She proceeded to roll her eyes, as I turned and watched her. Please explain Red Square!! Is this acceptable? </p>
Thank you for raising your concerns with us, this is certainly not the type of service we wish to render to our customers. We have addressed this incident to insure this will not happen in store again, your will be receiving further feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for raising your concerns with us, this is certainly not the type of service we wish to render to our customers. We have addressed this incident to insure this will not happen in store again, your will be receiving further feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for raising your concerns with us, this is certainly not the type of service we wish to render to our customers. We have addressed this incident to insure this will not happen in store again, your will be receiving further feedback shortly.
Your reference number is ********** 064/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for raising your concerns with us, this is certainly not the type of service we wish to render to our customers. We have addressed this incident to insure this will not happen in store again, your will be receiving further feedback shortly.
Your reference number is ********** 064/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
