RICA DIVISION IS DISGRACEFUL

I have been trying to have my RICA details updated and the RICA block lifted from my account.<br> <br> I have never met a more disgraceful and pathetic retailer than Edgars. After 4 attempts to have the RICA block unblocked on my account throughout Feb 2015 I have finally decided it is not worth my effort anymore to deal with the store. The excuse is that my ID is not clear. What utter nonsense. Edgars themselves make the copy of the ID and this leads me to believe that you do not trust you staff who can verify the original ID doc that was brought in. <br> <br> Customer Service is a vital part of any business and you attitude leads me to believe that you are not on the same page as the rest of the WORLD.....<br> <br> Put your business in order and give your guys at stores the tools they need to assist the clients.<br> <br> This is coming from an Import Customer Services Teamleader, who understands the concept of customer services. <br> <br> PATHETHIC......