Reversal of urgent eft payment

Item: Edgars
Rating: 1
Author: Lebogang M

I made an eft payment in error of R1934.00 on the 22nd September and sent a request for a reversal accordingly and till today I have not received my refund and instead I am being escalations have been made with no assistance. It’s been more than a month

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Replies (1)

Edgars's replyOfficial

26 Oct 2022, 11:34

Good morning Lebogang,

Thank you for contact us back regarding this matter.

I have received your proof of payment and I have escalated your matter to the relevant department for further assistance.

We will provide you with an update on the case.

We sincerely apologize for the inconvenience and frustrations this has caused you.

Thank you and stay safe.

Edgars's reply26 Oct 2022, 11:34

Official