ST
Sharon T
1 reviews | Active since Jul 2011
16 Jan 2016, 10:26
Returns
Bought a jeans at Canal Walk that didn't fit. Returned it at CAVENDISH to be told \we don't stock this brand". Terrible customer service - this is NOT my problem."""
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Edgars's replyOfficial
18 Jan 2016, 16:52Hello sjthomas17,
Thank you for raising your concerns with us. Please be advised consignment stock is only available In Top stores. A credit or an exchange will be impossible as the item is not on the system. We sincerely apologise for the overall experience.
We hope to be off much better service to you next time you visit our store.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised consignment stock is only available In Top stores. A credit or an exchange will be impossible as the item is not on the system. We sincerely apologise for the overall experience.
We hope to be off much better service to you next time you visit our store.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply18 Jan 2016, 16:52
Official
Hello sjthomas17,
Thank you for raising your concerns with us. Please be advised consignment stock is only available In Top stores. A credit or an exchange will be impossible as the item is not on the system. We sincerely apologise for the overall experience.
We hope to be off much better service to you next time you visit our store.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised consignment stock is only available In Top stores. A credit or an exchange will be impossible as the item is not on the system. We sincerely apologise for the overall experience.
We hope to be off much better service to you next time you visit our store.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,