LJ
Linda J
1 reviews | Active since Jan 2014
11 Dec 2015, 08:38
Request for copies of invoices
I requested copies of invoices from Edgars but I receive no response. I mailed Edgars head office as well as the branches to request copies of the invoices mailed to myself but it is just not done. I gave them the invoice numbers as well as the dates & all the branch has to do is print the invoices out & forward it to me.
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Edgars's replyOfficial
14 Dec 2015, 14:50Hello LindaDeJager,
We must apologise for the frustration and inconvenience caused to you. Please be advised we have raised your concerns with our in store management team who will certainly be on contact with you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the frustration and inconvenience caused to you. Please be advised we have raised your concerns with our in store management team who will certainly be on contact with you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply14 Dec 2015, 14:50
Official
Hello LindaDeJager,
We must apologise for the frustration and inconvenience caused to you. Please be advised we have raised your concerns with our in store management team who will certainly be on contact with you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the frustration and inconvenience caused to you. Please be advised we have raised your concerns with our in store management team who will certainly be on contact with you shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***