AB
ANNIS B

1 reviews | Active since Sept 2014

04 May 2015, 06:21

REPAIR OF CELL PHONE

My Fiance Bay n Cell phone at EDGARS but the phone give her problems they told her to bring the phone in for repair but after 5 days still now news we want them to replace the phone with a new one asap please and thanks we want service her name is Angeline Blance ***<br>

0
Replies (1)
Edgars
Edgars's reply06 May 2015, 16:18
Official
Hello kdebruyn,

Thank you for bringing this matter to our attention. Please note that when a handset has been sent for repairs, the turnaround time is four to five weeks. Once the phone is back from repairs, the store will then contact you to provide you with the relevant feedback regarding your handset.

Should you require further assistance, kindly contact our customer experience team, quote ***/GO and a friendly consultant will gladly advise you.

Thank you for your patience and continued support.

Kind Regards
The Customer Experience Team
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