1 reviews | Active since Nov 2013
Repackaged toys for Kids sold as new!
<p>I bought a toy for my son Yesterday (17.07.2016). The package was a bit beat up but it was sealed with stickers. When we got home, the packaging inside the box was ripped open and most of the parts were missing. I find it disgusting that if a package was clearly opened before that it can just be resealed and sold as new to an unsuspecting customer. I have to deal with my sad and disappointed child. </p>
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your recent purchase. We have addressed this incident with the store manager , you will be receiving feedback shortly.
Your reference number is ********** 378/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your recent purchase. We have addressed this incident with the store manager , you will be receiving feedback shortly.
Your reference number is ********** 378/GO
Kind regards,
Edcon customer experience team,
***