rR
raymond R
1 reviews | Active since May 2017
18 Jan 2019, 13:34
Reopening an account which was closed which I don't want!
I just got an SMS saying "Dear MR R STEVENS, exciting news that we have updated & reopened your Edgars account. Get 40% OFF your spend of R1 900 or more and Own The Summer with your Edgars account! Use code ********** 370 to redeem."
Who gives you the right to just reopen my account?!? I closed it for a reason! I don't WANT an Edgars account. I will take legal action if this account appears in ANY of my credit profiles!!
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Replies (1)
Edgars's replyOfficial
18 Jan 2019, 15:45Dear Raymond,
Thank you for bringing above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our regional credit office team to investigate and revert within the next 48 hours to confirm if the account is active or not.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our regional credit office team to investigate and revert within the next 48 hours to confirm if the account is active or not.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply18 Jan 2019, 15:45
Official
Dear Raymond,
Thank you for bringing above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our regional credit office team to investigate and revert within the next 48 hours to confirm if the account is active or not.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to our regional credit office team to investigate and revert within the next 48 hours to confirm if the account is active or not.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***