CY
Cara Y
1 reviews | Active since Feb 2013
24 Mar 2016, 16:34
REMOVE ME OFF YOUR DATABASE IMMEDIATELY!!!
Everyday for days on end I get called by ***.<br> <br> This is apparently an Edgars call centre, having googled the number many complaints come up online and I am not prepared to call an Edgars hotline and be put on hold to tell them to remove my number.<br> <br> If you want to call and sell me something do it properly but this auto call and reject is interfering with my day including my time at work.<br> <br> I've finally had a quiet day at the office to save the number and block it. However I have done this before with a similar number so not sure how far we're getting..<br> <br> <br> <br> <br>
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Replies (1)
Edgars's replyOfficial
29 Mar 2016, 10:26Hello caralee,
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply29 Mar 2016, 10:26
Official
Hello caralee,
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We have addressed this matter with our third party telesales company to insure this will not happen again. We must apologise for the inconvenience and frustration caused to you.
It is feedback from customer like you that will insure we maintain the high level of service that is expected of us. Your will be receiving direct feedback from the telesales management team shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,