Refused to give a cash refund on the same day

I purchased a pair of earrings at cavendish square Edgars today and when I got home I noticed the earrings were broken. I then returned the earrings immediately to Edgars vangate mall and Arlene Harris the store manager refused to give me a cash refund. I paid for the earrings in cash and expected my cash back as the product that was sold to me was damaged goods.<br> <br> I was told that I could only get a gift card which is unacceptable as cash was paid. I wasnt prepared to purchase anything from Edgars and therefore did not need the gift card.<br> <br> I am extremely unhappy with the store managers attitude aswell. I have previously returned items at cavendish and waterfronts Edgars and was given my cash back.