CS
Chantell S
1 reviews | Active since Nov 2015
16 Nov 2015, 11:53
Refuse to refund products I paid for and never got
I ordered beauty products from red square and only half were delivered. I paid the full amount and goods valued at R133.80 were never delivered to me. I contacted them and they informed me they would speak to the suppliers and never got another word from them. That was 28/10/2015 it is now 16/11/2015 and still no word or products/refund. I will never buy from them again
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Edgars's replyOfficial
17 Nov 2015, 15:15Hello CSteenkamp121,
As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your online order. As advised you have received communication regarding the order.
We will certainly raise you concerns with our online team to insure efficient service going forward. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your online order. As advised you have received communication regarding the order.
We will certainly raise you concerns with our online team to insure efficient service going forward. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply17 Nov 2015, 15:15
Official
Hello CSteenkamp121,
As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your online order. As advised you have received communication regarding the order.
We will certainly raise you concerns with our online team to insure efficient service going forward. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your online order. As advised you have received communication regarding the order.
We will certainly raise you concerns with our online team to insure efficient service going forward. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***