Refusal to give service and attitude

On Saturday afternoon i visted Edgars Red Square in Musgrave to find myself a foundation. My circle recommended Estee Lauder and Elizabeth Arden. On arrival at the store i chatted to an Elizabeth Arden rep who assisted me. she recommended that we do half of my face with her shade and the other with Estee lauder to make a fair decision. Upon finishing with her application she reached to her collegue to assist me with Estee Lauder. her explanation was simple she is an Elizabeth Arden rep and can therefore not assist with other brands unlike the direct staff. after she chatted with Nonto who was not doing anything at this point i personally went to her requesting assistance with EL. Her dismissive tone and uninterested eye roll annoyed me but i put that aside. As i sat by her area waiting for assistance i witnessed that she was now assisting another customer who had just walked in. She walked right past me to the back area with no explanation. I purchased the EA foundation & requested for a manager. Her manager could not offer me a solid explanation & did not bring the staff member to book. All she did was offer free samples to make it go away.Nonto has a bad attitude & zero costumer