SA
Shakira A

1 reviews | Active since May 2016

18 May 2016, 11:57

REFUND ON MY CELLPHONE INSURANCE

<p>I have been waiting since December 2015 for a Manager of edgars in the promenade to give me a call back regarding my cell phone insurance. They have been doing a pretty good job at billing me for 2 cellphones insurance instead of one. Contact has been made with Finrite and numerous hours spent on the phone with them till today no one make an effort to call unless I call them. THIS IS RIDICULOUS!!! if only they could refund my money as easy as they billed me everymonth..... 5months later and still nothing... Pathetic is an understatement....</p>

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Replies (1)
Edgars
Edgars's reply19 May 2016, 08:05
Official

Thank you for making contact with us.

Please be advised that an email will be forwarded to you directly to address your query.

Please find below reference number for this query:

***/GO

Kind regards,

Customer Experience Team.

Call Centre: ***