REFUND ON **** GENUINE LEATHER LAPTOP BAG

My husband purchased Laptop bag from Edgars Clearwater some months ago. The label on the laptop bag claimed that the laptop bag was genuine leather. After about four months the leather started peeling. Remember if this is genuine leather product it would NEVER peel. He took the laptop bag back to Edgars. The manager on duty agreed that this bag was not made with genuine leather, but he said unfortunately that he can only give my husband a voucher and they don’t have any genuine leather laptop bags in their store. My husband requires a genuine leather laptop bag so if you don’t have the product GIVE ME BACK MY MONEY. Edgars is compelling me to buy from them regardless of my needs. At this point my husband requires a genuine leather laptop bag not anything else. Believe it or not Edgars still continues to sell the said Laptop bag passing it off as GENUINE LEATHER. Edgars is being dishonest in its description of the goods it sells, so we as the consumer are bearing the brunt of their dishonesty. As for their automated to response to all their complaints says a lot about how Edgars deals with these reviews. All reviews have the exact same response. We are aware that they have policies in place but in this instance the facts speak for themselves., and EDGARS MANAGEMENT TEAM AGREED THAT THESE WERE EXTENUATING CIRCUMSTANCES. NB: THE STORE MANAGER AT EDGARS SANDTON CITY AGREED THAT MY HUSBAND ‘s CLAIM WAS LEGITIMATE AND SHE ADVISED THAT MY HUSBAND SHOULD TAKE IT UP WITH EDGARS HEADOFFICE .