LM
Lebo M
1 reviews | Active since Jan 2016
03 Jan 2016, 18:02
Refund of bank deduction
Paid R1 364.00 for perfumes with my bank card dey said it didn't go thru bt it did, I went 2 dem dey said I must wait 4 5 days even now I haven't got my money. Dis people r taking me 4 a ride n I am totally not happy at all
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Edgars's replyOfficial
04 Jan 2016, 16:25Hello Paularis,
We must sincerely apologise for the overall experience. Please be advised we have referred this query to the store manager to address. We can imagine the frustration caused as that is a lot of money, but we assure you this matter was escalated as a matter of priority.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised we have referred this query to the store manager to address. We can imagine the frustration caused as that is a lot of money, but we assure you this matter was escalated as a matter of priority.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply04 Jan 2016, 16:25
Official
Hello Paularis,
We must sincerely apologise for the overall experience. Please be advised we have referred this query to the store manager to address. We can imagine the frustration caused as that is a lot of money, but we assure you this matter was escalated as a matter of priority.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised we have referred this query to the store manager to address. We can imagine the frustration caused as that is a lot of money, but we assure you this matter was escalated as a matter of priority.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***