refund not reflecting on account

Item: Edgars
Rating: 2

Hi, I returned an item to the value of R559.95 on 28 March 2015. To date the refund has not come through into my bank account. There is no outstanding refund reflecting on my bank account. I purchased and returned the item using my credit card. I am not sure how this was processed.

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Replies (1)

Edgars's replyOfficial

16 Apr 2015, 09:58

Hello Fazz,

Thank you for raising your apprehensions with us. Kindly note we have referred this matter to the credit manager to address. We assure you the credit manager will be in contact with you with regards to your refund. We apologise for the overall experience.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number.

Kind regards.
Edcon customer experience team,
***

Edgars's reply16 Apr 2015, 09:58

Official