RN
Rendani N

1 reviews | Active since Nov 2010

19 Jan 2016, 23:36

REFUND ME AS PROMISED

i APP**** FOR A REFUND BEGINNNING OF jAN 2016. nO REPLY SO I FOLLOWED UP ON 13 BY GOING TO TH BRANCH. A CALL WAS MADE TO CUSTOMER CARE WHO PROMISED TO PAY THE MONEY INTO MY ACCOUNT WITHIN 48HRS. STILL WAITING. MORE THAN 72 HRS HAVE GONE AND STILL NO FEEDBACK.

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Replies (1)
Edgars
Edgars's reply20 Jan 2016, 13:54
Official
Hello rndouvhada,

We must sincerely apologise for the delay in resolving your query. Please be advised the accounts department have received your documents and they are in receipt of this query. We assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards,
Customer Experience Team.
Call Centre: ***

Best regards,