REFUND DELAY

We are not getting any statements from Edgards and founded out on the 03/06/2021 that our account with Edgars is in credit with an x amt. Email upon email and calls to confirm that the amount will be paid in our bank account. See below an acknowledgement from Edgars it have been escalated, a month and a week later and no funds been received Sent: Tuesday, 29 June 2021 08:50 To: *** Cc: Madelie DeJonge <***> Subject: RE: *** Good day, Thank you for your email. Please note that the credit refund documents have been received and submitted to our Finance department for processing. Regards, Felicia