1 reviews | Active since May 2011
Refund (Black listed)
I have lodged a complaint on the 02/12/2016, I app**** for finance for a car and it was rejected by the banks due to Edgars, that black listed me, but the account is in credit with R212.00. It is almost 2 months down the line after lodging the first complaint and trying to speak to someone at the accounts department. I have send them my bank details as they requested and this is still not resolved.<br> <br> Edgars is the worse company to have an account with. I paid this account and closed it about 4 years ago and then they blacklist you but the account is in credit. I went to the Edgars in Brooklyn to sort my account at that stage. They owe the clients and then you get named on the black list and you struggle to get your money back from them. <br> <br> I tried phoning them 3 times in December 2016, the one lady had a very bad attitude towards me and when I tried phoning a second time , the lady said that Edgars owe's me the money. She will look into the problem and phone me back. I am still waiting.
It is with great displeasure to hear about your overall service experience.
Please be advised that your query is submitted to our regional credit office for urgent investigation. Upon their findings feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
It is with great displeasure to hear about your overall service experience.
Please be advised that your query is submitted to our regional credit office for urgent investigation. Upon their findings feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
