BK
Beryl K
1 reviews | Active since Feb 2015
21 Feb 2015, 18:06
refund
I bought a pair of sandals at Edgars jabulani mall on the 6th Feb 2015..a week late the were cracks this I went to the store with the receipt of the master card I got and not the other one which I have misplaced, I want my money back that's all..!
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Edgars's replyOfficial
23 Feb 2015, 12:36Hello Beryl18,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, you have been advised of our T&Cs and have however advised that you are unhappy with the feedback provided. We have therefore forwarded your query to the Store Manager of Edgars Jabulani Mall to advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, you have been advised of our T&Cs and have however advised that you are unhappy with the feedback provided. We have therefore forwarded your query to the Store Manager of Edgars Jabulani Mall to advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Best regards,
Edgars's reply23 Feb 2015, 12:36
Official
Hello Beryl18,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, you have been advised of our T&Cs and have however advised that you are unhappy with the feedback provided. We have therefore forwarded your query to the Store Manager of Edgars Jabulani Mall to advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused. As per our telephonic discussion, you have been advised of our T&Cs and have however advised that you are unhappy with the feedback provided. We have therefore forwarded your query to the Store Manager of Edgars Jabulani Mall to advise accordingly.
Feedback will then be provided to you.
Should you require further assistance, kindly contact our customer experience team on ***, quote ***/GO and a friendly consultant will gladly assist you.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
Best regards,