CA
Chris A
1 reviews | Active since Dec 2017
15 Dec 2017, 20:55
Refund
Very dissapointed in your middestad mall bellville edgars active store went there today to refund a cap i bought yesterday only for the manager to tell me that they dont refund caps as it is hygienic.my question to him was wot about your customers that fits it on in the store and leave it like dat without purchasing his response was n bunch of bull****.please explain to me where it states that i canot bring back a cap that i clearly dont have a use for and didnt wear it.wasted my ***en petrol and time
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Edgars's replyOfficial
19 Dec 2017, 10:21Thank you bring this matter to our attention. Please be advised we have escalated your query to management for assistance and feedback will be provided to your shortly.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Edcon Customer Experience Team
Best regards,
Edgars's reply19 Dec 2017, 10:21
Official
Thank you bring this matter to our attention. Please be advised we have escalated your query to management for assistance and feedback will be provided to your shortly.
We would like to apologize for all the inconveniences caused.
Reference number: ***/GO
Kind Regards,
The Edcon Customer Experience Team
Best regards,