BK
Bafana K
1 reviews | Active since Mar 2010
06 Jul 2015, 14:55
REFUND!!!
Still waiting for my Refund , been posted from pillar to post I have been put on hold for an hour , by a bully rude consultant today , who was not willing to listen to ME to my request at all. she advised that she needs to call the manager and i had to hold for an hour while using my cell phone CAN I PLEASE HAVE MY MONEY BACK EDGARS, I HAVE SENT MY BANK STATEMENT & MY ID MORE THAN 50 TIMES AS PER YOUR REQUEST <br> Everytime i call the consultant says hold while i call the manager and then drop the phone!!!!
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Edgars's replyOfficial
08 Jul 2015, 16:51Hello bafana082,
Thank you for raising your apprehensions with us. Kindly note documents are required so your refund may be processed. Please forward the copy of your ID, Bank statement and the letter stating that you require your credit balance. Please forward the documents to *** .
We apologise for the overall experience. Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note documents are required so your refund may be processed. Please forward the copy of your ID, Bank statement and the letter stating that you require your credit balance. Please forward the documents to *** .
We apologise for the overall experience. Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply08 Jul 2015, 16:51
Official
Hello bafana082,
Thank you for raising your apprehensions with us. Kindly note documents are required so your refund may be processed. Please forward the copy of your ID, Bank statement and the letter stating that you require your credit balance. Please forward the documents to *** .
We apologise for the overall experience. Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Thank you for raising your apprehensions with us. Kindly note documents are required so your refund may be processed. Please forward the copy of your ID, Bank statement and the letter stating that you require your credit balance. Please forward the documents to *** .
We apologise for the overall experience. Please find your reference number: ***/GO
If you require any further assistance kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,