EW
Eva W
1 reviews | Active since Jul 2010
31 Aug 2015, 14:41
reference number is ***/GO
What a load of nonsense your reply is and certain confirmation of exactly the type of business Edcon has become!<br> <br> I have had my phone with me the entire day and have received many calls and have no missed calls whatsoever! <br> <br> What 2 numbers have you tried on if I only have 1 number listed.<br> <br> What time exactly and what numbers did you try?<br> <br> Another excuse from Edcon to pass the problem onto unreliable and ***** business partners!!!<br> <br> Based on the hellopeter comments regarding your association with RMCS, I can see no other solution to this but media publicity and termination of my account.<br> <br>
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Edgars's replyOfficial
03 Sept 2015, 08:52Hello Eva123,
Thank you for bringing this matter to our attention. Kindly note the Subscription has been cancelled and RMCS has confirmed that your number is back on prepaid. We apologise for the overall, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note the Subscription has been cancelled and RMCS has confirmed that your number is back on prepaid. We apologise for the overall, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,
Edgars's reply03 Sept 2015, 08:52
Official
Hello Eva123,
Thank you for bringing this matter to our attention. Kindly note the Subscription has been cancelled and RMCS has confirmed that your number is back on prepaid. We apologise for the overall, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note the Subscription has been cancelled and RMCS has confirmed that your number is back on prepaid. We apologise for the overall, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
The reference number for your query is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Best regards,