1 reviews | Active since Jun 2019
REFERENCE NUMBER
in have been trying to get assistance from the Edcon Group regarding my Edgars account but i don't seem to be lucky with where i search and this thing is affecting my records since from July till now .the below is what i have been told :but when i search on the internet i don't get any concrete info regarding those NSC People Please be advised your account is handed over, so you need to contact the agent handling the account for further (NSC: ***)
For any other query please contact the customer experience on ***. Reference number: ***/GO. Kind Regards
Edgars Online Team. ------------------- Original Message ------------------- From: *** Received: 2019/07/04 11:27 AM
do really clients need to wait 3 months just to be assiatanted with Ref number i even asked on the mail if i should use my identity number but i was not answered YES/NO the above is how they responded to emails.
I don't want them to call me just email me what i need that is all on the email provided on this complain chart
Thank you for making contact with us.
Our customer service team will contact you shortly to assist you with your account related query.
Please accept our sincere apologies for the frustrations and inconvenience caused to you .
Kind regards
Edgars Customer Experience Team
***
Best regards,
Thank you for making contact with us.
Our customer service team will contact you shortly to assist you with your account related query.
Please accept our sincere apologies for the frustrations and inconvenience caused to you .
Kind regards
Edgars Customer Experience Team
***
Best regards,
